Shipping & Return Policy

Shipping Policy

Worldwide Free Shipping: We ship to all countries at no extra cost.
Delivery Time: Orders are typically delivered within 10–14 business days (depending on your location and customs clearance).
Order Tracking: Once your order has been shipped, you’ll receive a confirmation email with a tracking number to follow your package.

We want you to love your Kickova purchase. If something isn’t right, here’s how we handle returns:

Standard Products: Items can be returned or exchanged within 7 days of delivery, provided they are unworn, unwashed, and with original tags.
Customized Orders: Please note that customized jerseys or products cannot be returned, exchanged, or resized. We strongly recommend checking your size carefully before placing a customization order.
Manufacturing Defects: If your order arrives with a manufacturing defect or damage, we will replace it free of cost.

Contact our support team at support@kickova.com with your order number and details of the issue.
Our team will guide you through the return/exchange process.
Once we receive and verify the returned item (where applicable), we’ll process your replacement or refund.

Shipping times may vary during peak seasons or due to customs delays.
Refunds (where applicable) will be processed back to your original payment method.
Kickova reserves the right to decline returns that don’t meet the conditions stated above.