FAQ

Frequently Asked Questions (FAQ)

1. What products does Kickova sell?

We specialize in football club jerseys, national team jerseys, retro classics, tracksuits, jackets, and special edition collections that celebrate football culture.

2. Do you ship worldwide?

Absolutely. Kickova offers free worldwide shipping on all orders, no matter where you are.

3. How long does delivery take?

Delivery times vary depending on your location:

• Standard Shipping: 10–14 business days (Worldwide)

You’ll receive tracking details as soon as your order is shipped.

4. Do you have limited or special edition jerseys?

Yes! We regularly release exclusive and rare jerseys that you won’t easily find elsewhere. Be sure to check our Special Edition Collection.

5. What payment methods do you accept?

At the moment, payments are processed via PayPal. We’re working on adding more secure options shortly.

6. Can I return or exchange a product?

Yes. If you’re not satisfied with your order, you can return or exchange it within 7 days of delivery (items must be unworn, unwashed, and with original tags). Please refer to our Return & Exchange Policy for details.

7. How do I track my order?

Once your order is shipped, we’ll email you a tracking link so you can follow your package until it arrives at your doorstep.

8. Do you offer bulk or team orders?

Yes, we can arrange bulk/team orders for clubs, groups, or events. Please contact us at support@kickova.com for more details.

9. How can I contact Kickova?

You can reach us anytime via:
📧 support@kickova.com